DK-HP (“the Company”) establishes the following Privacy Policy (“this Policy”) regarding the handling of users’ personal information in the services provided on this website (“the Service”).
Article 1 (Definition of Personal Information)
“Personal Information” refers to information defined under the Act on the Protection of Personal Information, meaning information relating to a living individual that can identify a specific person, such as name, date of birth, address, telephone number, contact information, and other identifiers.
It also includes data such as facial images, fingerprints, voiceprints, and the insurer number on a health insurance card, which can identify an individual on their own.
Article 2 (Method of Collecting Personal Information)
The Company may ask users to provide personal information such as name, date of birth, address, phone number, email address, bank account number, credit card number, or driver’s license number when registering for the Service.
The Company may also obtain transaction records or payment information involving users from partner companies (“Partners”), including information providers, advertisers, and advertisement distributors.
Article 3 (Purposes of Collecting and Using Personal Information)
The purposes for which the Company collects and uses personal information are as follows:
- To provide and operate the Company’s services
- To respond to user inquiries (including identity verification)
- To send emails regarding new features, updates, campaigns, and notifications about other services
- To send important notices such as maintenance alerts
- To identify users who violate the Terms of Use or attempt to use the Service for fraudulent or improper purposes, and to refuse their usage
- To allow users to view, update, or delete their registration information and usage history
- To invoice users for paid services
- For purposes incidental to the above items
Article 4 (Changes to the Purpose of Use)
- The Company may change the purpose of use only when it is reasonably deemed to be related to the original purpose.
- If the purpose of use is changed, the Company will notify users or publicly announce the revised purpose.
Article 5 (Provision of Personal Information to Third Parties)
- The Company shall not provide personal information to third parties without prior user consent, except in the following cases:
・ When necessary to protect life, body, or property, and obtaining consent is difficult
・ When necessary to improve public health or promote the sound growth of children, and obtaining consent is difficult
・ When necessary to cooperate with government agencies or local authorities performing duties under the law, and obtaining consent may impede the execution of those duties
・ When the following items have been announced in advance and reported to the Personal Information Protection Commission:
・ The purpose includes provision to third parties
・ The items of personal data to be provided
・ The means or method of provision
・ That individuals may request cessation of third-party provision
・ The method of receiving such requests
- Notwithstanding the previous clause, the following cases do not constitute “provision to a third party”:
・ When the Company outsources all or part of personal information handling within the necessary scope
・ When personal information is transferred due to business succession (e.g., merger)
・ When personal information is jointly used with a specified party, and the details of such joint use are disclosed in advance
Article 6 (Disclosure of Personal Information)
- Upon receiving a request from a user to disclose their personal information, the Company shall promptly disclose it.
However, the Company may refuse disclosure if any of the following apply, and will notify the user accordingly.
A fee of 1,000 yen per disclosure request will be charged.
・ If disclosure risks harming the life, body, property, or other rights of the user or a third party
・ If disclosure may significantly hinder the proper execution of the Company’s business
・ If disclosure violates laws or regulations
- Excluding personal information, the Company generally does not disclose non-personal data such as access logs or behavioral information.
Article 7 (Correction and Deletion of Personal Information)
- Users may request the correction, addition, or deletion of their personal information if it is incorrect.
- Upon receiving such a request, the Company will promptly investigate and make necessary changes if deemed appropriate.
- The Company will notify the user whether the requested correction was performed or rejected.
Article 8 (Suspension of Use of Personal Information)
- If the Company receives a request to suspend or delete personal information due to usage beyond the stated purpose or acquisition through improper means, the Company will investigate promptly.
- If the claim is found valid, the Company will suspend or delete the information without delay.
- The Company will notify the user whether the suspension was performed or rejected.
- If suspension requires excessive cost or is otherwise difficult, substitute measures may be taken to protect user rights.
Article 9 (Changes to the Privacy Policy)
- The contents of this Policy may be changed without prior notice, except where laws or separate provisions require otherwise.
- Unless otherwise specified by the Company, revised policies take effect when posted on this website.
Article 10 (Contact Information)
For inquiries regarding this Policy, please contact us via the
contact form.
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